Freshdesk import console command


  • Used Zammad version: 4.1
  • Used Zammad installation type: (source, package, docker-compose, …) docker-compose
  • Operating system: ubuntu 20.04
  • Browser + version: n/a

Expected behavior:

import freshdesk

Actual behavior:

I can’t find the command.

What is the console command to import freshdesk? I’ve found the OTRS command, and substituting Freshdesk for OTRS does not work.

In addition what would the command be to resume a previous import?

Thank you,

Steps to reproduce the behavior:

The controller file you’re looking for is this one:

Its function is called import_start instead of start.

OTRS is the only migration that supports differential import for technical reasons.

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