Important: If you are a Zammad Support or hosted customer and experience a technical issue, please refer to: support@zammad.com using your zammad-hostname / or company contract.
Used Zammad version: 2.7.x
Used Zammad installation source: package
Operating system: Ubuntu 16.04 LTS
Browser + version: Firefox 61
Expected behavior:
Firstname to show only the firstname
Lastname to show only the lastname
Actual behavior:
Both Fields show the full name (first and lastname)
Steps to reproduce the behavior:
Freeipa ldap integration: use cn to associate with first or lastname
You can change the mapping in the LDAP config wizard to fit your needs. Zammad expects a set of 3 fields:
First name
Last name
E-Mail
You need to have those three fields, because Zammad is not able to split the common name field into it’s parts.
If you don’t have the first and last name in separate fields you can not take advantage of the LDAP sync in my opinion.
Problem is that i cant pull the right fields from my freeipa to sync it to first and last name in zammad…
the only fields he is offering me are:
cn
dn
gecos
gidnumber
homedirectory
ippanchoruuid
loginshell
uid
uidnumber