Found two visible definitions for Subscriptions.ticketLiveUserUpdates

Technical assistance
1

Infos:

  • Used Zammad version: 6.5
  • Used Zammad installation type: package
  • Operating system: Ubuntu 24.04.2
  • Browser + version: Firefox

Expected behavior:

After upgrading Zammad from version 6.4.1 to 6.5.0, the system should work without any issues.

Actual behavior:

After upgrading from 6.4.1 to 6.5.0, I had to restore the system from a backup. Since then, I’m constantly seeing the following error message:

Found two visible definitions for `Subscriptions.ticketLiveUserUpdates`: #<Gql::Fields::BaseField Subscriptions.ticketLiveUserUpdates(...): TicketLiveUserUpdatesPayload!>, #<Gql::Fields::BaseField Subscriptions.ticketLiveUserUpdates(...): TicketLiveUserUpdatesPayload!>

How can I fix this myself? It seems like something went wrong during the restore process, and now there are two fields defined for Subscriptions.ticketLiveUserUpdates.

Steps to reproduce the behavior:

  • Open Zammad and open any ticket. After 2–4 seconds, the error appears.
2

I fixed it. I installed a complete fresh 6.4.1 version. Recovered my zammad from my backup with that version and then made the upgrade again. Now the error is gone.

3

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.