Forcing Desktop View on Mobile

Technical assistance
1

Zammad Version: 6.4.0-1732871355.611ba7e2.jammy
Self Hosted: Ubuntu 22.04

Hello! I searched and could not find any reference to this on an existing ticket. Apologies if there is a duplicate and please feel free to link.

Is there a simple way to force Desktop View and stop the mobile browser redirect on a self-hosted version of Zammad? We are going to be using the Time Accounting option heavily, until that is available in the Mobile version I want to keep Mobile devices using the Desktop view to avoid one of our team members not adding time to tasks as this will be a crucial part of our billing.

I have tried making adjustments to the following files unsuccessfully:
./app/assets/javascripts/app/controllers/_plugin/mobile_detection.coffee
./app/frontend/shared/composables/useForceDesktop.ts

I feel like there is something simple I am missing and wanted to reach out to someone who would be better versed.

Thanks in advance!

2 Likes
2

I have been trying to do the same thing does anyone have any idea?

1 Like
3

When Let’s Encrypt fails every single time but tools like MXToolbox only fail sometimes, it usually means something specific about LE’s validation path is being blocked, not that the server is randomly going down.

A couple of things that helped others narrow it down: