Infos:
- Used Zammad version: 6.5.2
- Used Zammad installation type: helm chart
- Operating system: N/A
- Browser + version: N/A
Hello Zammad-Community,
Is there a way to set a custom header in an E-Mail sent by Zammad, that includes the ticket number?
Background: We use AWS SES for sending e-Mails, and we want to process Bounce-Events and update the Zammad-Ticket via API. For that we need to know what ticket triggered the E-Mail.
Thank you for reading!