Used Zammad installation source: (source, package, …) Package
Operating system: Centos 7
Browser + version: Brave/Chrome/Edge
When trying to add an account, I am receiving the following error.
Invalid Scopes: publish_pages, manage_pages. This message is only shown to developers. Users of your app will ignore these permissions if present. Please read the documentation for valid permissions at: https://developers.facebook.com/docs/facebook-login/permissions
then Auth fails too
I, [2020-06-24T11:56:44.021923 #663-70097514105640] INFO -- : Started GET "/api/v1/external_credentials/facebook/callback?error_code=100&error_message=Invalid+Scopes%3A+publish_pages%2C+manage_pages.+This+message+is+only+shown+to+developers.+Users+of+your+app+will+ignore+these+permissions+if+present.+Please+read+the+documentation+for+valid+permissions+at%3A+https%3A%2F%2Fdevelopers.facebook.com%2Fdocs%2Ffacebook-login%2Fpermissions" for XXXXXXXXXXXX at 2020-06-24 11:56:44 +0200
I, [2020-06-24T11:56:44.026612 #663-70097514105640] INFO -- : Processing by ExternalCredentialsController#callback as HTML
I, [2020-06-24T11:56:44.026684 #663-70097514105640] INFO -- : Parameters: {"error_code"=>"100", "error_message"=>"Invalid Scopes: publish_pages, manage_pages. This message is only shown to developers. Users of your app will ignore these permissions if present. Please read the documentation for valid permissions at: https://developers.facebook.com/docs/facebook-login/permissions", "provider"=>"facebook"}
E, [2020-06-24T11:56:44.246610 #663-70097514105640] ERROR -- : type: OAuthException, code: 100, message: Invalid verification code format. [HTTP 400]
Yep, Zammad currently doesn’t support facebooks API v7:
You have to roll back your app version to APIv6, developer accounts will fail constantly until this is addressed because you can’t rollback this version.
As you’re running Zammad 3.2 here’s a service hint:
You’re currently affected by 14 security issues which is why you should update your Zammad instance to 3.4 as soon as possible.
Hey Guys, do we have any update on when Zammad will start supporting facebook API v7+? I am eagerly trying to use Zammad for support but Facebook integration is very critical for me. Please help.
