i want to move the storage from the database to the filesystem and i want to asked if is there a possibility to outsource the storage to a dedicated server in the “standard” or do we have to look for a solution outside of zammad?
There’s no way to use a different storage method apart from filesystem and database.
Filesystem always writes and reads to / from /opt/zammad/storage/.
Still nothing in the roadmap about integration with external services like Google Drive via REST API, for instance?
Keep attachments in DB isn’t a good idea (OK, in my understanding). Local filesystem - much better but not ideal as well. External services like Google Drive might be used as a Filestorage Backend and provides an API for that, probably you could think about such intergration?
This will make good product even better.