- Used Zammad version: latest
- Being able to export tickets to Planner.
- Is it possible and if yes, how?
I don’t know planner, but if it can poll APIs it should be possible - if not, not.
You could write a local script using the API extracting ticket information needed and write it in a format Planner understands using import then.
Again: I don’t know Planner and do not know any of it’s functions.
Ok, nevermind, we’re not exporting our Zammad tickets into Planner because Planner has no search… . I exported the tickets into a HTML file (Zammad uses HTML tags so that makes sense). Question solved.
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