Export all tickets including Ticket notes to CSV

Infos:

  • Used Zammad version: 4.0
  • Used Zammad installation type: (source, package, docker-compose, …) packaged
  • Operating system: Ubunutu 20
  • Browser + version: Firefox v 87

Hi,

I am looking to export my tickets out of Zammad preferably to CSV, I can see from other post this should be possible via API.

I am using Nightingale REST API client, if i use this link in the client (http://Zammad.FQDN/api/v1/ticket_articles/by_ticket/16000?)

I can see the ticket information, but how do i export that data to a csv and how do i export all 16000~

Any and all help with this would be greatly appriciated.

Regards Will

Expected behavior:

A way to export all information from Zammad to be able to import elsewhere.

Actual behavior:

I can see the info but dont know how to export.

Steps to reproduce the behavior:

Run (http://Zammad.FQDN/api/v1/ticket_articles/by_ticket/16000?) in APi client

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