Hi,
I would like to see the option to use Google Groups for ticket monitoring to achieve the following:
Using a google group would mean you save a license on a Google mailbox used for Zammad.
Here an example of how someone has read google emails using a Gmail Account:
1 Like
Or you could use aliases on one specific account.
system
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We are currently not planning to implement this feature request due to missing feedback / hearts from the community. This might change in future.