Exchange Integration Erroring out on Connection

Technical assistance
1

Info:

  • Zammad 2.3.0
  • Installed via Zammad Repo
  • CentOS 7.3
  • Chrome v64

Expected behavior:

Input Endpoint, User and Password in to Exchange integration wizard and then it should connect to my Exchange instance.

Actual behavior:

When attempting to input my connection details under Integrations>Exchange it constantly gives me an error on the connection address (https://mail.myserver.com/owa/.) The error I receive is:

HTTP Error Code: 440, Msg: HTML SCRIPT if (parent.navbar != null) parent.location = self.location;else self.location = self.location; /SCRIPT BODY 440 Login Timeout BODY /HTML

If I adjust the endpoint address to the full URL i.e https://mail.myserver.com/owa/auth/logon.aspx I get the following:

undefined method `[]’ for nil:NilClass

Steps to reproduce the behavior:

Attempt to connect to Exchange server by clicking configure and entering Endpoint credentials.

2

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