-
Used Zammad version:
Dies ist die Zammad Version 5.1.x -
Used Zammad installation type: (source, package, docker-compose, …)
docker-compose -
Operating system of Server:
Debian 11 -
Operating system of Client:
Ubuntu 2204 -
Browser + version:
Firefox 111.0 / Version 111.0.5563.64 (Official Build) snap (64-bit)
Expected behavior:
- Save the new Knowledgebase
Actual behavior:
- Error 500 …
Steps to reproduce the behavior:
- work with knowledge base entries…
Error log:
I, [2023-03-20T12:56:40.630588 #1-43890760] INFO – : Completed 500 Internal Server Error in 4175ms (ActiveRecord: 1183.0ms | Allocations: 1643513)
F, [2023-03-20T12:56:40.642503 #1-43890760] FATAL – :
[56dee855-ee19-4d0c-880a-283dff33567b] SystemStackError (stack level too deep):
[56dee855-ee19-4d0c-880a-283dff33567b]
[56dee855-ee19-4d0c-880a-283dff33567b] app/models/knowledge_base/answer.rb:30:in attributes_with_association_ids' [56dee855-ee19-4d0c-880a-283dff33567b] app/models/application_model/can_assets.rb:32:in
assets’
[56dee855-ee19-4d0c-880a-283dff33567b] app/models/knowledge_base/answer.rb:46:in assets' [56dee855-ee19-4d0c-880a-283dff33567b] app/models/application_model/can_assets.rb:204:in
block in reduce’
[56dee855-ee19-4d0c-880a-283dff33567b] app/models/application_model/can_assets.rb:197:in reduce' [56dee855-ee19-4d0c-880a-283dff33567b] app/models/application_model/can_assets.rb:197:in
reduce’
[56dee855-ee19-4d0c-880a-283dff33567b] app/models/knowledge_base/answer.rb:50:in `assets’
** The follwoing lines are repeating about 413 times **
[56dee855-ee19-4d0c-880a-283dff33567b] app/models/application_model/can_assets.rb:204:in block in reduce' [56dee855-ee19-4d0c-880a-283dff33567b] app/models/application_model/can_assets.rb:197:in
reduce’
[56dee855-ee19-4d0c-880a-283dff33567b] app/models/application_model/can_assets.rb:197:in reduce' [56dee855-ee19-4d0c-880a-283dff33567b] app/models/knowledge_base/answer.rb:50:in
assets’
then
[65e0e9e0-4ef9-4599-8c31-1213159e6945] app/controllers/knowledge_base/answers_controller.rb:20:in show' [65e0e9e0-4ef9-4599-8c31-1213159e6945] app/controllers/application_controller/has_download.rb:21:in
block (4 levels) in module:HasDownload’
[65e0e9e0-4ef9-4599-8c31-1213159e6945] app/controllers/application_controller/has_download.rb:20:in block (3 levels) in <module:HasDownload>' [65e0e9e0-4ef9-4599-8c31-1213159e6945] app/controllers/application_controller/has_download.rb:19:in
block (2 levels) in module:HasDownload’
[65e0e9e0-4ef9-4599-8c31-1213159e6945] app/controllers/application_controller/handles_transitions.rb:16:in `handle_transaction’
please advice.