- Used Zammad version: 3.4
- Used Zammad installation source: package
- Operating system: Debian 9
- Browser + version: FF 79
- OTRS version: 6.0.17
- Znuny4OTRS-Repo: 6.0.61
*Znuny4OTRS-ZammadMigrator: 6.0.6
I’n trying to migrate data from our OTRS instance to our new Zammad instance using the Znuny Plug-in. And initiating the process on the CLI.
Expected behavior:
- A succesful migration.
Actual behavior:
- thread#-: Start import…
thread#-: POST: http://domain.tld/otrs/public.pl?Action=ZammadMigrator
thread#-: PARAMS: {:Action=>“ZammadMigrator”, :Key=>“K26Kj5d4EVEu5yUo84QmokEViegfVcHRyrAo0rbx”}
thread#-: ERROR: No such file http://domain.tld/otrs/public.pl?Action=ZammadMigrator, 404!
Traceback (most recent call last):
7: from (irb):6
6: from lib/import/otrs.rb:35:instart' 5: from lib/import/otrs.rb:59:in
checks’
4: from lib/import/otrs.rb:51:inconnection_test' 3: from lib/import/otrs/requester.rb:67:in
connection_test’
2: from lib/import/otrs/requester.rb:90:inrequest_json' 1: from lib/import/otrs/requester.rb:130:in
post’
RuntimeError (Zammad Migrator returned an error)
Steps to reproduce the behavior:
*redone all the steps according to the manual and reinstalleld the plugins . Can anybody point me in the right direction.