Infos:
- Used Zammad version: 6.1.0
- Used Zammad installation type: package
- Operating system: Debian 11 Bullseye (Error occured in Debian 10 aswell)
I noticed missing customers in my zammad installation. I tried running the index rebuild with “zammad run rake zammad:searchindex:rebuild --trace” and ended up with a strange error in my installation. All data seems to be present in database.
Expected behavior:
- Index rebuild
Actual behavior:
Error message “uninitialized constant HasSearchIndexBackend::Parallel” when running rake zammad:searchindex:rebuild
root@server:~# zammad run rake zammad:searchindex:rebuild --trace
** Invoke zammad:searchindex:rebuild (first_time)
** Invoke zammad:searchindex:version_supported (first_time)
** Invoke zammad:searchindex:configured (first_time)
** Invoke environment (first_time)
** Execute environment
** Execute zammad:searchindex:configured
** Execute zammad:searchindex:version_supported
** Execute zammad:searchindex:rebuild
** Execute zammad:searchindex:drop
Dropping indexes... done.
** Execute zammad:searchindex:drop_pipeline
Deleting pipeline... done.
** Execute zammad:searchindex:create
Creating indexes... done.
** Execute zammad:searchindex:create_pipeline
Creating pipeline... done.
** Execute zammad:searchindex:reload
Reloading data...
- Chat::Session...
done in 0 seconds.
- Cti::Log...
rake aborted!
NameError: uninitialized constant HasSearchIndexBackend::Parallel
Parallel.map(records, { in_processes: worker }) do |record|
^^^^^^^^
/opt/zammad/app/models/concerns/has_search_index_backend.rb:191:in `search_index_reload'
/opt/zammad/lib/tasks/zammad/search_index_es.rake:42:in `block (5 levels) in <main>'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/benchmark.rb:311:in `realtime'
/opt/zammad/lib/tasks/zammad/search_index_es.rake:41:in `block (4 levels) in <main>'
/opt/zammad/lib/tasks/zammad/search_index_es.rake:39:in `each'
/opt/zammad/lib/tasks/zammad/search_index_es.rake:39:in `block (3 levels) in <main>'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `block in execute'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `execute'
/opt/zammad/lib/tasks/zammad/search_index_es.rake:60:in `block (3 levels) in <main>'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `block in execute'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `execute'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:219:in `block in invoke_with_call_chain'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:199:in `synchronize'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:199:in `invoke_with_call_chain'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:188:in `invoke'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:160:in `invoke_task'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `block (2 levels) in top_level'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `block in top_level'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:125:in `run_with_threads'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:110:in `top_level'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:83:in `block in run'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:186:in `standard_exception_handling'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:80:in `run'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/exe/rake:27:in `<top (required)>'
/opt/zammad/vendor/bundle/ruby/3.1.0/bin/rake:25:in `load'
/opt/zammad/vendor/bundle/ruby/3.1.0/bin/rake:25:in `<top (required)>'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli/exec.rb:58:in `load'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli/exec.rb:58:in `kernel_load'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli/exec.rb:23:in `run'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli.rb:486:in `exec'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor/command.rb:27:in `run'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor/invocation.rb:127:in `invoke_command'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor.rb:392:in `dispatch'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli.rb:31:in `dispatch'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor/base.rb:485:in `start'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli.rb:25:in `start'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/gems/3.1.0/gems/bundler-2.3.26/libexec/bundle:48:in `block in <top (required)>'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/friendly_errors.rb:120:in `with_friendly_errors'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/gems/3.1.0/gems/bundler-2.3.26/libexec/bundle:36:in `<top (required)>'
/opt/zammad/bin/bundle:121:in `load'
/opt/zammad/bin/bundle:121:in `<main>'
Tasks: TOP => zammad:searchindex:rebuild
Steps to reproduce the behavior:
- Seems to be related to my system. Clean install works but i was using zammad for 2 month and would hate to have all data missing.
Backup from sunday seems to have the same problem.