ERROR -- : Unable to get asset for 'customer': #<NameError: uninitialized constant Customer>

Infos:

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  • Used Zammad version: 2.6.x
  • Used Zammad installation source: (source, package, …) ubuntu deb
  • Operating system: ubuntu 16.04
  • Browser + version:

Actual behavior:

  • we get the following error message in production.log at irregular intervals:

    ERROR -- : Unable to get asset for 'customer': #<NameError: uninitialized constant Customer>

    Nothing to find before and after the Error in Debug and Info-Log.
    Does anybody know how to debug and clear that?

Maybe @thorsteneckel can find some spare time the next days to take a look what it could be.

that would be great.

We’ll have a look. Please provide further information as you find any. Would be interesting how this error affects the application, too.

I just started getting this error, what extra information do you require?

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