Infos:
- Used Zammad version: 5.0.3-1643280981.141dc0ca.buster amd64 [aktualisierbar von: 5.0.3-1639471364.23c5f43f.buster]
- Used Zammad installation type: package
- Operating system: Linux 4.19.0-18-amd64 #1 SMP Debian 4.19.208-1 (2021-09-29) x86_64 GNU/Linux
- Browser + version: irrelevant
I am trying to rebuild the index via rails console. Unfortunately, with about 90k tickets, this takes a very long time. The command never runs successfully, but aborts with the following error message. Trying to update the search index for this specfic ticket via search_index_update_backend prints the same error message.
Expected behavior:
- returns “true”:
=> true
Actual behavior:
irb(main):017:0> Ticket.find(53581).search_index_update_backend
read from fs /opt/zammad/storage/fs/6226/c494/8fe5f/1f010/1a635e6/a3fe396/ffeb961b9e4121a7fc829a44309bb359
Traceback (most recent call last):
11: from (irb):17
10: from app/models/concerns/has_search_index_backend.rb:178:in `search_index_update_backend'
9: from app/models/ticket/search_index.rb:22:in `search_index_attribute_lookup'
8: from app/models/ticket/search_index.rb:22:in `each'
7: from app/models/ticket/search_index.rb:48:in `block in search_index_attribute_lookup'
6: from app/models/ticket/search_index.rb:52:in `block (2 levels) in search_index_attribute_lookup'
5: from app/models/ticket/search_index.rb:86:in `search_index_attribute_lookup_file_oversized?'
4: from app/models/store.rb:8:in `content'
3: from app/models/store/file.rb:62:in `content'
2: from app/models/store/provider/file.rb:30:in `get'
1: from app/models/store/provider/file.rb:30:in `binread'
Errno::ENOENT (No such file or directory @ rb_sysopen - /opt/zammad/storage/fs/6226/c494/8fe5f/1f010/1a635e6/a3fe396/ffeb961b9e4121a7fc829a44309bb359)
Steps to reproduce the behavior:
Ticket.find(53581).search_index_update_backend
Also, Ticket.find(53581) returns correct information. So this ticket actually does exist.