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What is your original issue/pain point you want to solve?
Webhooks are great, but not when you actually try to call a Zammad API. -
Which are one or two concrete situations where this problem hurts the most?
- Authentication by Token is not possible, when calling Webhooks.
- Request-Method cannot be changed.
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Why is it not solvable with the Zammad standard?
Because Webhooks are limited to POST-request. -
What is your expectation/what do you want to achieve?
Call your own or another Zammad-Instance with a webhook