- Used Zammad version: 3.3
- Used Zammad installation source: deb package
- Operating system: ubuntu server 18.04
- Browser + version: firefox 79.0
- Caller log shoould be populated
- Caller log is empty
Steps to reproduce the behavior:
- Caller log used to be populated,
We had to change system time with the timedatectl command to different UTC after we noticed sequential entries in production.log with hours gap between them.
entry 1: 12:06
entry 2: 15:06
entry 3: 12:06
After we issued the timedatectl command and a reboot all caller logs entries disappeared and no new entries are created since then even though we can see http calls under
Integrations -> CTI -> recent logs.