Infos:
- Used Zammad version: Hosted - Trail
- Used Zammad installation type: (source, package, docker-compose, …)
- Operating system:
- Browser + version:
Expected behavior:
Actual behavior:
- Customer emaisl not appearign in helpdesk fo rup to 30 mintues
Steps to reproduce the behavior:
- When customers are sendign emaisl in to the helpdesk it is taking up to 30 minutes for them to show is this normal?