Email ticket creation

{“error”:“No email address found for group ‘Users’ (1)”}

this is a current issue for my helpdesk in local, does anyone have the suggestion for this issue or any solution?

really appreciated all your answer
thank you,
Ros sovithyea

Locking this duplicate thread in favor of Email configuration

Please don’t post the same post dozens of times - this won’t speed up anybodies reaction and may have negative effects.