I found out i can create a ticket (inbound call) and right there fill in a (new) email address for a (new) user. Zammad creates an user automatically at that point.
Does that user get a email notification after that account is created (using the defaults, in general)?
Would the manually creation (or batch import) of users trigger notification?
I want to create user accounts (customers) without users being notified of this proces. I want to make sure that does not happen.