Infos:
- Used Zammad version: 4.0.x
- Used Zammad installation source: package
- Operating system: ubuntu 20.4
- Browser + version: Chrome / Firefox
Expected behavior:
- Enquiry via Email creating new tickets
Actual behavior:
- Receive an email notification that your ticket has been created (with ticket number) but can not find the ticket on the system even with administrator. If I click the URL with ticket number, it says Oops… I’m sorry, but I can’t find this Ticket.
Steps to reproduce the behavior:
- Before I change setting on zammad.conf, everything worked perfectly. But after I put return 301 https:helpdesk.domian; to redirect http to https, the system does not create tickets for email enquiries.