Email greeting improvement

Hi Team,

I would like Zammad to send greetings according to the time of day, I mean, good morning, good afternoon, and good evening.

I have this code in the Spanish views, app/views/mailer/ticket_create/es.html.erb

Nuevo Ticket (#{ticket.title})

<% night = ? 21 : 19 %>
<% {0..11 => 'Buenos días', 12..(night-1) => 'Buenas tardes', (night)..23 => 'Buenas noches'}.each { |k, v| break v if k.cover? } %>

In addition, I would also like Zammad to not overwrite views when updating with RPM packages.

1 Like

This is simple: copy your template and name it es.html.erb.custom and it will be update safe and will be used by zammad in place of the default template.


oh!, good thanks awedor!

This topic was automatically closed after 416 days. New replies are no longer allowed.