Email Google Groups

  • Used Zammad version: 3.6.x
  • Used Zammad installation source: Docker-compose
  • Operating system: ubuntu 18.04
  • Browser + version: Chrome 87.0.4280.88 (Official Build) (64-bit)

Expected behavior:

Is it possible to use a Google Group for incoming mail.
My current help desk allows a direct forward to the helpdesk and I guess I could setup Fetchmail and do the same but I’m wondering if there is a way to connect directly to a google group via the Google API?

Thanks

If the Google Group technically is no email account you can’t hook it up to Zammad, sorry.
You could technically forward (without removing original headers!) mails of that group to a mail account, but won’t be able to use the same sender address.

Any chance this could be added as a feature request?

Maybe using the google groups api it could be done?

Please create a feature request post on this board if you think that this is a valuable functionality for Zammads core and the community.

I can’t qualify the quality if a feature request or tell if it will be added ever, I’m sorry.

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