- Used Zammad version: 3.2.0-1580110414.992e734c.bionic
- Used Zammad installation source: (source, package, …) Ubuntu Repo
- Operating system: Ubuntu 18.04 LTS
- Browser + version: Firefox
Just a heads up. The ingest-attachment will fail to “rake” the data if Elasticsearch is updated to 7.6.0.
I have used both the Zammad and Elastsearch repos to “keep current” on versions and updates. This morning it burned me when elasticsearch updated from 7.5.2 -> 7.6.0.
The problem was identified in the Settings -> Monitoring tab.
I then consoled into the server and ran
sudo /usr/share/elasticsearch/bin/elasticsearch-plugin list
And received this error message.
WARNING: plugin [ingest-attachment] was built for Elasticsearch version 7.5.2 but version 7.6.0 is required.
To resolve the issue I used wget to download 7.5.2 and dpkg to install the .deb.
I then “raked” the data again. (sudo zammad run rake searchindex:rebuild)
I then disabled the Elasticsearch repo.
Hope that helps someone else out there that has the same issue.