- Used Zammad version: 3.2
- Used Zammad installation source: deb
- Operating system: Ubuntu 18.04
- Browser + version:
Hi,
I am using Zammad and Server-Eye for Monitoring.
Server-Eye sends its Emails in a special Format:
Sender is: SE: %Customername% alert@server-eye.de
The Subject for Alerts is:
Alert - Sensor %Sensorname% für %Service% > %Computer/Object% > %Customername%
The Subject for an OK after an Alert is the same:
OK - Sensor %Sensorname% für %Service% > %Computer/Object% > %Customername%
It seems not much work, fitting the Zammad Nagios Template for reading the Server Eye Subject Line, opening and maybe closing tickets. Closing might not work, missing an event ID in the Mails.
Does anyone know where I could find those templates? Or how to copy and paste to a new template?