please enhance user management for admins by adding the possibility to directly change the login string and initials while creating or editing users.
Login (more important)
Zammads default behaviour is to set “login = email”, so you have to change it manually via commandline or inside the database. For me, the login should always be either just the users initials, or a combination of the company/organization name and the users initials. As in my screenshot, “Woody Allen-Konigbergs” login would have an org prefix “foobar”, an separating “_” and his initials “wak”.
Initials (less important)
Initials are, for example, part of the default avatar. They are dynamically put together from the first characters of firstname and/or lastname. This does not consider double firstnames or lastnames. Duplicate initials/default avatars might be confusing. A guy named “Woody Allen-Konigsberg” will have the initials “WA”, but I want it to be “WAK”.