E-Mail Signature with empty user field

Technical assistance
1

Infos:

  • Used Zammad version: 6.4.1
  • Used Zammad installation type: package
  • Operating system: Debian

Expected behavior:

  • I extend the user object with a field: (Titel before Name, Titel after Name)
  • When i add the field to the User Signature and the Field for the User is empty it should only print nothing

Actual behavior:

  • In the Signature, if a field is empty it prints a “-”

Is there maybe a different way then #{user.titel1} to print without this “empty char”?

Best Regards,
David

2

Hi @ThePatzen.

Maybe this helps.

3

It would be great to have some if-else function. Something like

if "salutation" equals Frau then "Sehr geehrte Frau " else "Sehr geehrter Herr "
4

Hi @fliebe92.

This does not help. The Variables are still used also if their content is empty.
So if i have “#{user.phone} -or - #{user.mobile}” and for example mobile is empty you can read:

“+43 … - or - -”

Some kind of expression-blocks would be nice (maybe like twig templates supports…)

5

Hi @ThePatzen. No if ... else ... logic is available right now, sorry.