Doubled Users after Mail Domain migration


We’ve got like ~250 Users to support trough zammad. All of those users, are probably registered at Zammad.
Now we’ve migrated our Mail Domain. Since then users, who are creating Tickets trough the new Mail, always gets a new Account created due to the new Mail domain name.

Note: Tickets are only getting created by Mail !

So now if you want to search for a Customer, you’ll find 2 times the same person.

Is there any way to maybe combine those two Users?
Any suggestions would be appreciated.

Best Regards,

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