Infos:
Used Zammad version: 3.3
Used Zammad installation source: (source, package, …) epel-release
Operating system: Centos 7
Browser + version:
Expected behavior:
Receive Telegram messages
Actual behavior:
Telgream activated and configured.(green light beside the bot)
Can access web site via port 443 (https://)
Valid Certificate with domain name
When sending a message to my bot, Nothing displayed in my zammad console, it seems it doesnt receive the message.
Steps to reproduce the behavior:
lumpov
May 13, 2020, 12:48pm
2
1 Like
thanks very much lumpov. According to the infos, I need to create a full chain certficate. If I may ask :
I have my wildcard certificate I bought (.crt) and my intermediate one (ca_bundle.crt) plus my .key file.
If I create a new file including my 2 .crt , will it be fine ? In this case, is the order important ?
You can check Telegram’s requirements on their site https://core.telegram.org/bots/webhooks and check HTTPS on your Zammad instance on https://www.ssllabs.com/ssltest/
If you bought cert in good service provider and setup all cert correct chain - everything will be fine.
1 Like
yes, thanks, I just check on www.geocerts.com/ssl-checker and everything is fine (https://ticket.gfbienne.ch )… green Certiticate chain is complete and correct
… but when requesting a getwebhookinfo, still having a ssl problem … anyway… will look further ; thanks very much for your help
lumpov
May 14, 2020, 10:18am
6
There is no green mark if check https://ticket.gfbienne.ch on the https://www.ssllabs.com/ssltest/
Please double check all Telegram certs requirements with detailed ssllabs report.
1 Like
Thanks Lumpov,
The certificate sounds good but it’s a wildcard certificate … maybe this is my problem
thanks for your help
lumpov
May 14, 2020, 10:54am
8
If you get A+ - it will sounds good.
As you can see: week protocol support and key exchange. Not wildcard. Try to compare all Telegram cert’s requirements with ssl report.
1 Like
I can warmly recommend the following page for hints on how to secure your system with better ciphers for several services:
https://cipherlist.eu/
Thanks MrGeneration
this time I’ve a A+
But can’t communicate… still need to change my certificate …
-> Wrong… I can now communicate with my Zammad using Telegram !!
Thanks very much to all
1 Like
system
Closed
September 12, 2020, 8:44am
11
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