Docker Compose: Rails Console crashed by Start / Load - Can't load database configuration

Technical assistance
1

Infos:

  • Used Zammad version: 6.3.1 - lastest github released [ v12.0.0] [ 0b1a832 ]

  • Used Zammad installation type: docker-compose via zammad github

  • Operating system: Ubuntu 22.04.4 LTS + Docker version 26.1.4, build 5650f9b + Docker Compose version v2.12.2

  • Browser + version:
    Any (Chrome, Edge, Safari,…)

Expected behavior:

  • open / start the rails console

Actual behavior:

zammad@aa6c19e4eeef:~$ rails c
/usr/local/bundle/gems/railties-7.0.8.4/lib/rails/application/configuration.rb:352:in `database_configuration': Cannot load database configuration: (RuntimeError)
Could not load database configuration. No such file - ["config/database.yml"]
        from /usr/local/bundle/gems/activerecord-7.0.8.4/lib/active_record/railtie.rb:266:in `block (2 levels) in <class:Railtie>'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:95:in `class_eval'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:95:in `block in execute_hook'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:85:in `with_execution_control'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:90:in `execute_hook'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:60:in `block in on_load'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:59:in `each'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:59:in `on_load'
        from /usr/local/bundle/gems/activerecord-7.0.8.4/lib/active_record/railtie.rb:262:in `block in <class:Railtie>'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/initializable.rb:32:in `instance_exec'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/initializable.rb:32:in `run'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/initializable.rb:61:in `block in run_initializers'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:228:in `block in tsort_each'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:350:in `block (2 levels) in each_strongly_connected_component'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:431:in `each_strongly_connected_component_from'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:349:in `block in each_strongly_connected_component'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:347:in `each'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:347:in `call'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:347:in `each_strongly_connected_component'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:226:in `tsort_each'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:205:in `tsort_each'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/initializable.rb:60:in `run_initializers'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/application.rb:372:in `initialize!'
        from /opt/zammad/config/environment.rb:7:in `<main>'
        from /usr/local/bundle/gems/bootsnap-1.18.3/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:30:in `require'
        from /usr/local/bundle/gems/bootsnap-1.18.3/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:30:in `require'
        from /usr/local/bundle/gems/zeitwerk-2.6.15/lib/zeitwerk/kernel.rb:34:in `require'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/application.rb:348:in `require_environment!'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/command/actions.rb:28:in `require_environment!'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/command/actions.rb:15:in `require_application_and_environment!'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/commands/console/console_command.rb:105:in `perform'
        from /usr/local/bundle/gems/thor-1.3.1/lib/thor/command.rb:28:in `run'
        from /usr/local/bundle/gems/thor-1.3.1/lib/thor/invocation.rb:127:in `invoke_command'
        from /usr/local/bundle/gems/thor-1.3.1/lib/thor.rb:527:in `dispatch'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/command/base.rb:87:in `perform'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/command.rb:48:in `invoke'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/commands.rb:18:in `<main>'
        from /usr/local/bundle/gems/bootsnap-1.18.3/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:30:in `require'
        from /usr/local/bundle/gems/bootsnap-1.18.3/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:30:in `require'
        from bin/rails:5:in `<main>'
/usr/local/bundle/gems/railties-7.0.8.4/lib/rails/application/configuration.rb:352:in `database_configuration': Could not load database configuration. No such file - ["config/database.yml"] (RuntimeError)
        from /usr/local/bundle/gems/activerecord-7.0.8.4/lib/active_record/railtie.rb:266:in `block (2 levels) in <class:Railtie>'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:95:in `class_eval'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:95:in `block in execute_hook'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:85:in `with_execution_control'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:90:in `execute_hook'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:60:in `block in on_load'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:59:in `each'
        from /usr/local/bundle/gems/activesupport-7.0.8.4/lib/active_support/lazy_load_hooks.rb:59:in `on_load'
        from /usr/local/bundle/gems/activerecord-7.0.8.4/lib/active_record/railtie.rb:262:in `block in <class:Railtie>'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/initializable.rb:32:in `instance_exec'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/initializable.rb:32:in `run'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/initializable.rb:61:in `block in run_initializers'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:228:in `block in tsort_each'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:350:in `block (2 levels) in each_strongly_connected_component'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:431:in `each_strongly_connected_component_from'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:349:in `block in each_strongly_connected_component'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:347:in `each'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:347:in `call'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:347:in `each_strongly_connected_component'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:226:in `tsort_each'
        from /usr/local/lib/ruby/3.2.0/tsort.rb:205:in `tsort_each'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/initializable.rb:60:in `run_initializers'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/application.rb:372:in `initialize!'
        from /opt/zammad/config/environment.rb:7:in `<main>'
        from /usr/local/bundle/gems/bootsnap-1.18.3/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:30:in `require'
        from /usr/local/bundle/gems/bootsnap-1.18.3/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:30:in `require'
        from /usr/local/bundle/gems/zeitwerk-2.6.15/lib/zeitwerk/kernel.rb:34:in `require'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/application.rb:348:in `require_environment!'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/command/actions.rb:28:in `require_environment!'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/command/actions.rb:15:in `require_application_and_environment!'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/commands/console/console_command.rb:105:in `perform'
        from /usr/local/bundle/gems/thor-1.3.1/lib/thor/command.rb:28:in `run'
        from /usr/local/bundle/gems/thor-1.3.1/lib/thor/invocation.rb:127:in `invoke_command'
        from /usr/local/bundle/gems/thor-1.3.1/lib/thor.rb:527:in `dispatch'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/command/base.rb:87:in `perform'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/command.rb:48:in `invoke'
        from /usr/local/bundle/gems/railties-7.0.8.4/lib/rails/commands.rb:18:in `<main>'
        from /usr/local/bundle/gems/bootsnap-1.18.3/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:30:in `require'
        from /usr/local/bundle/gems/bootsnap-1.18.3/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:30:in `require'
        from bin/rails:5:in `<main>'`

Steps to reproduce the behavior:

  • docker exec -it zammad-docker-compose-zammad-railsserver-1 /bin/bash
  • rails c

Additional info

  • Just try it with a complete new System - same Error.
  • The Error also occurred before the latest version.
2

Make sure to connect correctly to the container.
The documentation has you covered.
https://docs.zammad.org/en/latest/install/docker-compose.html#step-4-start-zammad-using-dockerhub-images

3

I have exactly same problem.

Zammad 6.4.1 running on docker with Portainer official procedure.