Divergent number in the browser navigation bar and the ticket number in the TTS


  • Used Zammad version: 3.6
  • Used Zammad installation source: (source, package, …)
  • Operating system:
  • Browser + version: Firefox

Expected behavior:

  • Ticketnumber and Browser/Link are the same

Actual behavior:

  • Ticketnumber in Browserlink is wrong → one number forward

Steps to reproduce the behavior:

  • Current tickets have wrong links
1 Like

i think this is the same issue; Mismatch ticketnumbering between URL and #number
it’s number vs id

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