- Used Zammad version: 6.3.1
Hello,
we are currently looking for a way to disable the ticket creation via web interface for certain user groups/roles, while at the same time keeping the overviews of the respective users visible with existing tickets.
Currently if you revoke the Ticket->Customer permission from a role then both the create new ticket “plus” sign is gone but also their ticket overviews.
Is there some way to achieve this with the current Zammad version?