Disable SMTP Outbound for Email Notification

Technical assistance
1

Infos:

  • Used Zammad version: 5.4.0
  • Used Zammad installation type: docker-compose
  • Operating system: ubuntu
  • Browser + version: safari latest

Hello
I am using only Google Accounts integration for inbound and outbound emails.
I want to disable SMTP Outbound email notifications to eliminate the error in heathcheck.
How can I achieve this?

2

You can’t.
Your agents have to disable all mail based notifications or you’ll have to configure a working SMTP channel for sending notifications. Latter actually would be more reasonable to be honest.