Infos:
- Used Zammad version: 5.4.0
- Used Zammad installation type: docker-compose
- Operating system: ubuntu
- Browser + version: safari latest
Hello, how to disable Received call/ Outgoing call in ticket created, i want to see only “Send Email”
Hello, how to disable Received call/ Outgoing call in ticket created, i want to see only “Send Email”
I am not aware of a setting like this but you can determine which type is used as a default.
https://docs.zammad.org/en/latest/admin/console/hidden-settings.html#default-ticket-type-on-creation