- Used Zammad version: 5.4.1-1681892852.be633550.bullseye
- Used Zammad installation type: package
- Operating system: Debian 11
Hi guys
I want to disable email notification from zammad to agent when a new ticket is created.
I see this post from 2019 says its not possible exept if the agent disable in profil imself or the other solution with a boring Perl script .
Disable Email Notifications - Technical assistance - Zammad - Community
Do you know if since 2019 we have new solution for this problem ?
I see that System Notifications — Zammad documentation but its for customize not disable
Thanks !!