Disable auto login using o365 account


  • Used Zammad version: 3.0.x (zammad-3.0.0-1561629709.c101f730.centos7.x86_64)
  • Used Zammad installation source: (source, package, …): package
  • Operating system: centose 7
  • Browser + version: Firefox + Chrome (latest version)

Expected behavior:

  • Allow user choose their o365 email address

Actual behavior:

  • It will auto login even account is logout from Zammad GUI
  • Until clean up the browser cache

Steps to reproduce the behavior:

  • Choose o365 account when login into zammad.
  • Logout from zammad
  • Open zammad URL. It will automatic login into zammad. User cannot allow choose another o365 account

Thanks in advance!


Reproduce again by logout all Azure account. Logout inside from Zammad. Re-open browser.

Once I choose login O365. It will automatic login into Zammad without asking me choose which o365 account.

After clean up all history from browser. It can allow me to choose o365 account to access Zammad again.

Does it a pre-set function? How can avoid auto login for this situation?

Machi Ma

This “auto login” feature doesn’t seem to be from Zammad. When having more than one account active (while one being authenticated), it will give me a very short moment where I can see the account selection, it will automatically redirect me back to Zammad authenticated.

This looks like a Microsoft feature which we can’t adjust.

Please note that switching accounts on MS Accounts currently kind of is broken:

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