- Used Zammad version: 3.6
- Used Zammad installation source: Package
- Operating system: Ubuntu
- Browser + version: N/A
- All emails sent to the Support Mailbox should be shown in Zammad
Usually, this works just fine. But when a signed (not encrypted) email is sent to the support mailbox, this email doesn’t make it into Zammad. /var/log/zammad/scheduler_out.log shows errors like this:
"ERROR: Can't process email, you will find it for bug reporting under /opt/zammad/tmp/unprocessable_mail/6514f1c6f80244bdff2449b0f543aece.eml, please create an issue at https://github.com/zammad/zammad/issues" "ERROR: #<ActiveRecord::StatementInvalid: PG::InFailedSqlTransaction: ERROR: current transaction is aborted, commands ignored until end of transaction block\n: SELECT \"users\".* FROM \"users\" WHERE \"users\".\"id\" = $1 LIMIT $2>"
It’s not just one specific email, Zammad reacts the same with all signed emails.
Is something wrong with my configuration or is this a bug?