- Used Zammad version: 5.2.x
- Used Zammad installation type: package
- Operating system: Ubuntu 18.04.6 LTS
- Browser + version: Chrome Version 104.0.5112.102
- We would like to have a different kinds of ticket forms per group.
customers can select which type of form they will use on creating a ticket. ticket forms will vary based on Group of support they select. Each support group can have their own ticket format
There are only one ticket form when customers are creating a ticket