- Used Zammad version: 5.0.3
- Used Zammad installation type: package
- Operating system: Ubuntu 20.04
- Browser + version: Chrome
I would like to know how to delete some tickets, but the idea is to create a filter with the date range, I mean, If I want to delete tickets closed 2 years ago, is it possible? And I mean about the commandos on the linux with rails, I made some tests with delete some tickets with the id ticket, but daily Zammad create a lot of tickets, and sometimes there are tickets that I don’t want to save on Zammad cause is spam for example. Or maybe other thing is make a filter based on the tags, for example, and only delete that tickets after 3 months maybe.