I have been testing and configuring Zammad for my company. I have around 1500 test tickets and want to ONLY delete them all before we start using Zammad live.
Will these instruction only delete the tickets and not mess up our setup?
Deleting Records — Zammad System Documentation documentation
Hi,
Actually yes, but I would use the scheduler.
Just to be sure 
It will delete the tickets(no history of tickets) and we can start with clean sheet?
No clue what‘s your question about the history. If the ticket is removed, its history is gone too.
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