Infos:
- Used Zammad version: 5.3.0
- Used Zammad installation type: (Package)
- Operating system: Ubuntu
- Browser + version: Latest MS Edge
Expected behavior:
- To Remove a range of tickets by the Ticket ID from the rails console
What Happened
My mail stopped receiving so i configured it again. it started pulling previously emails and created dublicated tickets. i need to delete those tickets i have the ticket range and followed this
range = 126443…126743
number_array = range.to_a
Ticket.where(id: number_array).destroy_all
put it did not seem to work. appreciate any help on this.