Used Zammad version: 2.9
Used Zammad installation source: apt Package
Operating system: Ubuntu 18.04
Browser + version: Google Chrome (Version 73.0.3683.103)
We got the problem that sometimes new tickets will be not shown or with a delay (1-2 Minutes) in the overview. A Notification will be show after a E-Mail will be received. If i refresh the Tab with F5 then the ticket is instantly visible.
We got about 25 Agents which are working with Zammad. Zammad is running on a virtual Machine with Ubuntu 18.04, 4 CPU Cores, 12GB Memory and 200GB HDD.
Anybody any ideas what the Problem could be?