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Technical assistance
1

How do i send out email notifications to customers and Agents on New Tickets?

Infos:

  • Used Zammad version:
  • Used Zammad installation type: (source, package, docker-compose, …)
  • Operating system:
  • Browser + version:

Expected behavior:

Actual behavior:

Steps to reproduce the behavior:

2

Hi @solomy. Please, read it: Zammad Admin Documentation — Zammad Admin Documentation documentation