Deactivate the tag field

Technical assistance
1

Infos:

  • Used Zammad version: 6.3.1
  • Used Zammad installation type: docker-compose

image
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Can I deactivate the tag field when creating a ticket?

2

As far as I can tell, it’s not possible through a Core Workflow at least :confused:

3

Can tags generally be deactivated?

4

No, but you can disable the creation of tags for your agents.
As described in our documentation:
https://admin-docs.zammad.org/en/latest/manage/tags.html