Date not shown correctly after restore to another system

  • Used Zammad version: 5.1
  • Used Zammad installation type: (source, package, docker-compose, …) source
  • Operating system: Ubuntu 20.04
  • Browser + version: Firefox, Chrome

Expected behavior:

  • correct Date shown in the overviews and tickets

Actual behavior:

  • After restoring the backup to an other system we dont see the correct dates older than a week. Tickets younger than a week were shown correctly, all other dates are only shortcutted in “DatuX” were X is the number of the month, the ticket was created… With mouseover events the correct Date is shown in a ToolTip, so the dates are stored correctly in the database.

in the Overview:

in Tickets:

in knowledgebase:

Steps to reproduce the behavior:

  • restoring a Backup to a new installed Linux maschine…

Where can i look to fix this behaviour?



Can be closed.

Have found a solution in an other thread. The solution was:

zammad run rails r "pp Translation.where(locale: 'de-de', source: 'FORMAT_DATE')"

because of two different translationssettings. The false translationsetting is deleted after this command.
A browserrestart is requiered on the clientsite.


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