- Used Zammad version: 3.2
- Used Zammad installation source: ubuntu-package
- Operating system: Ubuntu 18.04
- Browser + version: Chrome 78
we have a problem with our Zammad-Installation. When we reply to a ticket, the customers are not available (the drop-down menu not showing up). But if we create a new ticket in the webinterface the menu is displayed correctly. The customers are getting synced through a ldap-source.
thanks for your help