Infos:
- Used Zammad version: 6.1.0-alpha-1686131038.80051727.buster
- Used Zammad installation type: package
- Operating system: Debian 11
- Browser + version: Chrome, Edge, Firefox
Expected behavior:
- Using LDAP, users are being added and enumerated correctly. When creating a new ticket the customer field was auto populated (or a number of suggestions give as a selection query).
Actual behavior:
- This has now stopped working. No changes have been made to the LDAP query nor has the Zammad version changed or been updated. We only have the option to Create a new customer now.
Steps to reproduce the behavior:
- Open any new ticket.
I am a one man shop and not well trained in some areas this software yet. Please bare this in mind with your reply’s. Thank you for any suggestions.