Infos:
- Use Zammad version: 3.6.X
Expected behavior:
- Customers cannot view articles in the knowledge base that have been configured with a visibility
internal
. The explanation says:Visible to editors and agents.
Actual behavior:
- Customers see articles in the knowledge base with visibility
internal
.
Steps to reproduce the behavior:
- Create articles in the knowledge base with visibility
internal
. - Open as customer the knowledge base.
Have I configured something wrong? What’s wrong?
Thank you for your answers