Customer can`t create Ticket over Website

All Customer can log in, but can`t create a Ticket over the Website. The green Plus Sign is not displayed.
What is the problem?

Hey @cgerstner,

from the very limited information you supplied iā€™d guess: your configuration.

Have look at the web channel settings please.


1 Like

Hey, thank you very much.

This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.